Frequently Asked Questions

Lumiquest is a goal-tracking application designed specifically for children. It helps parents and educators motivate children to achieve their goals through a fun and engaging reward system. Children can set goals, track their progress, and earn rewards for their accomplishments.

Parents or educators create an account and add their children. They can then set up goals for each child, define rewards, and track progress. Children can log in to their own dashboard to see their goals, mark progress, and redeem rewards when they achieve their targets.

Lumiquest is designed for parents, educators, and caregivers who want to help children develop positive habits and achieve their goals. It's suitable for children of various ages, from early elementary school through teenage years.

Lumiquest offers both free and premium plans. The free plan includes basic goal-tracking features, while premium plans offer additional features such as advanced reporting, more customization options, and the ability to manage more children.

To create an account, click the "Sign Up" button on the homepage. You'll need to provide your name, email address, and create a password. Once you've verified your email, you can log in and start setting up goals and rewards for your children.

After logging in, navigate to the "Children" section from the dashboard. Click the "Add Child" button and enter the child's name and age. You can also customize their profile with an avatar and preferences.

If you've forgotten your password, click the "Forgot Password" link on the sign-in page. Enter your email address, and we'll send you a link to reset your password. For security reasons, this link will expire after 24 hours.

To delete your account, go to "Settings" and select the "Account" tab. Scroll to the bottom and click "Delete Account". Please note that this action is permanent and will delete all your data, including children's profiles, goals, and rewards.

From the dashboard, navigate to the "Goals" section and click "Add Goal". Enter a title, description, and set the target (e.g., number of times, duration, or completion date). You can also assign the goal to specific children and set up rewards for achievement.

Progress can be tracked in different ways depending on the goal type. For quantitative goals (like reading 10 books), you can increment progress each time a step is completed. For habit-based goals (like brushing teeth daily), you can mark days as completed on a calendar. Parents can update progress, or children can be given permission to update their own progress.

Lumiquest supports various goal types: one-time goals (e.g., cleaning the room), recurring goals (e.g., homework completion), habit-building goals (e.g., daily reading), and quantitative goals (e.g., saving money). Each type has specific tracking methods suited to the nature of the goal.

Yes! Lumiquest provides a library of age-appropriate goal suggestions across different categories like academics, chores, health, and personal development. You can browse these suggestions and customize them to fit your child's specific needs and interests.

Navigate to the "Rewards" section and click "Add Reward". Enter a title, description, and the number of points required to earn the reward. You can also add an image and specify which children are eligible for the reward.

Effective rewards can include extra screen time, a special outing, a favorite meal, a small toy, staying up late, or a special privilege. Non-material rewards often work best for building intrinsic motivation. Lumiquest offers a library of reward suggestions that you can browse for inspiration.

When a child earns enough points, they can visit their dashboard and select a reward to redeem. Parents receive a notification and can approve the redemption. Once approved, the points are deducted from the child's balance, and the reward is marked as pending until fulfilled.

Each goal can be assigned a point value. When a child completes a goal, they earn the associated points. These points accumulate in their account and can be spent on rewards. You can customize the point values based on the difficulty of goals and the value of rewards.

Lumiquest is a web-based application that works on any device with a modern web browser, including desktops, laptops, tablets, and smartphones. We recommend using the latest version of Chrome, Firefox, Safari, or Edge for the best experience.

We take data privacy very seriously, especially when it comes to children. We collect only the minimum information necessary to provide our service. All data is encrypted in transit and at rest. We never share personal information with third parties without your explicit consent. For more details, please see our Privacy Policy.

Lumiquest requires an internet connection to sync data between devices and ensure all users have the most up-to-date information. However, we're working on limited offline functionality for future updates.

If you experience any technical issues, first try refreshing the page or logging out and back in. Clear your browser cache if problems persist. For further assistance, please contact our support team through the Contact page with details about the issue, including what device and browser you're using.