Privacy Policy

Last Updated: April 7, 2025

Introduction

At Lumiquest ("we," "our," or "us"), we are committed to protecting your privacy and the privacy of children who use our service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our goal-tracking application for children ("Service").

We take children's privacy seriously and encourage parents and guardians to monitor their children's Internet usage.

Information We Collect

Information Provided by Parents/Guardians

When you register for an account, we collect:

  • Your name and email address
  • Account login credentials
  • Billing information when you subscribe to premium features
  • Communication preferences

Information About Children

We collect limited information about children, and only with parental consent:

  • First name or nickname (we recommend using a nickname)
  • Age range (not specific birthdate)
  • Goals, achievements, and rewards created within the app
  • Progress data related to goals

We do not collect precise geolocation, contact information, or other personally identifiable information from children without explicit parental consent.

Automatically Collected Information

When you access our Service, we may automatically collect:

  • Device information (type, operating system, browser)
  • IP address and general location (country/region)
  • Usage data (features accessed, time spent)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our Service
  • To create and manage user accounts
  • To process payments and provide premium features
  • To send administrative information, updates, and support messages
  • To personalize user experience
  • To analyze usage patterns and optimize our Service
  • To protect the security and integrity of our Service
  • To respond to legal requests and prevent harm

Sharing Your Information

We may share information with:

  • Service Providers: Third-party vendors who help us operate our Service (payment processors, hosting providers, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell personal information of any users, including children, to third parties.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and review personal information we have collected
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of certain data collection or processing
  • Data portability

Parental Rights: Parents/guardians can review, edit, or request deletion of their child's information at any time by contacting us.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all or some cookies, but this may affect your ability to use certain features of our Service.

Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide a more prominent notice or direct notification.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@lumiquest.co

Summary of Key Points

  • We collect limited information about children and only with parental consent
  • Parents can review, edit, or delete their child's information at any time
  • We use industry-standard security measures to protect your data
  • We do not sell personal information to third parties